{"id":4041,"date":"2026-04-24T09:15:39","date_gmt":"2026-04-24T08:15:39","guid":{"rendered":"https:\/\/homefamilylanguage.com\/politique-de-confidentialite\/"},"modified":"2026-05-12T18:07:21","modified_gmt":"2026-05-12T17:07:21","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/homefamilylanguage.com\/fr\/politique-de-confidentialite\/","title":{"rendered":"POLITIQUE DE CONFIDENTIALIT\u00c9"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--e598b17a-9229-42f6-b238-019d6094332e\"><div class=\"et_pb_text_inner\"><h1>Politique de confidentialit\u00e9<b><\/b><\/h1>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--7262e956-c376-4aa6-9642-c413f71527d0\"><div class=\"et_pb_text_inner\"><p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Derni\u00e8re mise \u00e0 jour : 20 avril 2026<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2><b>1. Responsable du traitement<\/b><\/h2>\n<p>Responsable : Patricia Eugenia Vera Hern\u00e1ndez et Francisco Javier Garc\u00eda M\u00e9ndez (Home Family Language)<\/p>\n<p>E-mail de contact : info@homefamilylanguage.com<\/p>\n<p>Domicile : Calle B\u00e9lgica, n.1 38530 Candelaria  <b><\/b><span style=\"font-weight: 400;\">Tenerife, \u00celes Canaries, Espagne<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>2. Donn\u00e9es personnelles que nous collectons<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Conform\u00e9ment au R\u00e8glement (UE) 2016\/679 du Parlement europ\u00e9en et du Conseil (RGPD) et \u00e0 la Loi organique 3\/2018, du 5 d\u00e9cembre, sur la protection des donn\u00e9es personnelles et la garantie des droits num\u00e9riques (LOPDGDD), nous vous informons que les donn\u00e9es personnelles que vous nous fournissez via le formulaire de contact ou par tout autre moyen seront trait\u00e9es conform\u00e9ment \u00e0 la pr\u00e9sente Politique de confidentialit\u00e9.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Les donn\u00e9es que nous pouvons collecter sont : nom et pr\u00e9nom, adresse e-mail, num\u00e9ro de t\u00e9l\u00e9phone, pays de r\u00e9sidence et toute autre information que vous nous fournissez volontairement dans le corps de votre message. Dans le cas de mineurs, nous pourrons recueillir en outre des donn\u00e9es de sant\u00e9 (\u00e0 caract\u00e8re particuli\u00e8rement prot\u00e9g\u00e9) avec le consentement expr\u00e8s des tuteurs l\u00e9gaux. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>3. Finalit\u00e9 du traitement<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gestion des demandes, requ\u00eates d'information et r\u00e9servations du programme.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communication avec les tuteurs l\u00e9gaux pendant le d\u00e9roulement du programme.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prise en charge des urgences m\u00e9dicales du mineur (donn\u00e9es de sant\u00e9).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Envoi d'informations sur le programme lorsque la personne concern\u00e9e l'a demand\u00e9.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respect des obligations l\u00e9gales.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>4. Base juridique<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">La base juridique du traitement est l'ex\u00e9cution d'une relation pr\u00e9contractuelle ou contractuelle \u00e0 la demande de la personne concern\u00e9e (Art. 6.1.b RGPD), le respect des obligations l\u00e9gales (Art. 6.1.c RGPD) et le consentement explicite de la personne concern\u00e9e pour l'envoi de communications informatives (Art. 6.1.a RGPD). Pour le traitement des donn\u00e9es de sant\u00e9 des mineurs, la base juridique est le consentement explicite des tuteurs l\u00e9gaux (Art. 9.2.a RGPD). <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>5. Conservation des donn\u00e9es<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Les donn\u00e9es personnelles seront conserv\u00e9es pendant le temps n\u00e9cessaire \u00e0 la prestation du service et, par la suite, pendant le temps n\u00e9cessaire pour se conformer aux obligations l\u00e9gales applicables et aux d\u00e9lais de prescription des actions en justice (maximum 6 ans pour les obligations commerciales en Espagne).<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>6. Destinataires<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Les donn\u00e9es ne seront pas c\u00e9d\u00e9es \u00e0 des tiers, sauf : (a) obligation l\u00e9gale ; (b) n\u00e9cessit\u00e9 de soins m\u00e9dicaux urgents pour le mineur ; (c) prestataires de services techniques (h\u00e9bergement, messagerie \u00e9lectronique, CRM) qui agissent en tant que sous-traitants sous contrat et qui offrent des garanties ad\u00e9quates de conformit\u00e9 au RGPD.   <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>7. Transferts internationaux<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">En cas d'utilisation d'outils num\u00e9riques dont les serveurs sont situ\u00e9s en dehors de l'Espace \u00c9conomique Europ\u00e9en (par ex., Google Workspace, Meta Platforms), ces transferts sont couverts par les garanties appropri\u00e9es \u00e9tablies dans le RGPD (Clauses Contractuelles Types ou d\u00e9cisions d'ad\u00e9quation de la Commission europ\u00e9enne).<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>8. Droits des personnes concern\u00e9es<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Vous pouvez exercer \u00e0 tout moment les droits suivants en adressant une demande \u00e9crite \u00e0 info@homefamilylanguage.com, en indiquant le droit que vous souhaitez exercer et en joignant une copie de votre pi\u00e8ce d'identit\u00e9 :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Droit d'acc\u00e8s \u00e0 vos donn\u00e9es personnelles.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Droit de rectification de donn\u00e9es inexactes ou incompl\u00e8tes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Droit d'effacement (\u00ab droit \u00e0 l'oubli \u00bb).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Droit d'opposition au traitement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Droit \u00e0 la limitation du traitement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Droit \u00e0 la portabilit\u00e9 des donn\u00e9es.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Droit de retirer le consentement \u00e0 tout moment, sans que cela n'affecte la lic\u00e9it\u00e9 du traitement pr\u00e9alable au retrait.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">De m\u00eame, vous avez le droit d'introduire une r\u00e9clamation aupr\u00e8s de l'Agence Espagnole de Protection des Donn\u00e9es (AEPD) si vous consid\u00e9rez que le traitement de vos donn\u00e9es n'est pas conforme au RGPD : www.aepd.es<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>9. Mineurs<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Le service fourni par Home Family Language s'adresse aux jeunes, y compris aux mineurs \u00e2g\u00e9s de 12 \u00e0 17 ans, les tuteurs l\u00e9gaux \u00e9tant responsables de fournir les informations n\u00e9cessaires et de donner le consentement explicite pour le traitement des donn\u00e9es du mineur. Nous ne collectons pas de donn\u00e9es de mineurs directement ni via le formulaire web sans l'intervention d'un adulte responsable. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>10. S\u00e9curit\u00e9<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Nous appliquons les mesures techniques et organisationnelles appropri\u00e9es pour garantir un niveau de s\u00e9curit\u00e9 adapt\u00e9 au risque, y compris l'utilisation de connexions chiffr\u00e9es (HTTPS), l'acc\u00e8s restreint aux donn\u00e9es et la formation du personnel impliqu\u00e9 dans le traitement. <\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span><br style=\"font-weight: 400;\"><br style=\"font-weight: 400;\"><\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et-vb-row--no-module et_block_row\">\n<div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_3 et_pb_row et_pb_row_4col et_pb_equal_columns et_pb_gutters1 et_block_row et_block_row_4col\">\n<div class=\"et_pb_column_4 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4><span>R\u00e9ponse garantie<\/span><\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span>En moins de 24 heures<\/span><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_5 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4><strong>Emplacement<\/strong><\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Calle B\u00e9lgica, n.1 38530 Candelaria Tenerife, \u00celes Canaries, Espagne <\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_6 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4>Email<\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h6><\/h6>\n<h6><a href=\"mailto:hello@divihigh.com\"><\/a><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@homefamilylanguage.com\">info@homefamilylanguage.com<\/a><a href=\"mailto:hello@divihigh.com\"><span><\/span><\/a><\/h6>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_7 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4><strong>WhatsApp<\/strong><\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_clickable et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>(+34) 679 73 00 67<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_pb_row_5col et_block_row et_block_row_5col\">\n<div class=\"et_pb_column_8 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/homefamilylanguage.com\/wp-content\/uploads\/2026\/04\/Logo-Home-family-language-fondo-carbon.png\" width=\"2000\" height=\"2000\" srcset=\"https:\/\/homefamilylanguage.com\/wp-content\/uploads\/2026\/04\/Logo-Home-family-language-fondo-carbon.png 2000w, https:\/\/homefamilylanguage.com\/wp-content\/uploads\/2026\/04\/Logo-Home-family-language-fondo-carbon-1280x1280.png 1280w, https:\/\/homefamilylanguage.com\/wp-content\/uploads\/2026\/04\/Logo-Home-family-language-fondo-carbon-980x980.png 980w, https:\/\/homefamilylanguage.com\/wp-content\/uploads\/2026\/04\/Logo-Home-family-language-fondo-carbon-480x480.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2000px, 100vw\" class=\"wp-image-19\" title=\"Logo Home family language fondo carb\u00f3n\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_9 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4>Navigation<\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/homefamilylanguage.com\/fr\/\">Accueil<\/a><br \/><a href=\"#\"><\/a><\/p>\n<p><a href=\"https:\/\/homefamilylanguage.com\/fr\/le-programme\/\" target=\"_blank\" rel=\"noopener\">Le programme<\/a><br \/><a href=\"#\"><\/a><\/p>\n<p><a href=\"https:\/\/homefamilylanguage.com\/fr\/notre-famille\/\" target=\"_blank\" rel=\"noopener\">Notre famille<\/a><br \/><a href=\"#\"><\/a><\/p>\n<p><a href=\"https:\/\/homefamilylanguage.com\/fr\/la-maison\/\" target=\"_blank\" rel=\"noopener\">La maison<\/a><br \/><a href=\"#\"><\/a><\/p>\n<p><a href=\"https:\/\/homefamilylanguage.com\/fr\/\">T\u00e9moignages<\/a><a href=\"#\"><br \/><\/a><a href=\"#\"><\/a><\/p>\n<p><a href=\"https:\/\/homefamilylanguage.com\/fr\/\">Questions fr\u00e9quentes<\/a><a href=\"#\"><br \/><\/a><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_10 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4><strong>Aspects l\u00e9gaux<\/strong><span><\/span><\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/homefamilylanguage.com\/fr\/mentions-legales\/\" target=\"_blank\" rel=\"noopener\">Mentions L\u00e9gales<\/a><\/p>\n<p><a href=\"https:\/\/homefamilylanguage.com\/fr\/politique-de-confidentialite\/\" target=\"_blank\" rel=\"noopener\">Politique de confidentialit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/homefamilylanguage.com\/politica-de-cookies\/\" target=\"_blank\" rel=\"noopener\">Politique de cookies<\/a><br \/><a href=\"#\"><\/a><\/p>\n<p><a href=\"https:\/\/homefamilylanguage.com\/terminos-y-condiciones\/\" target=\"_blank\" rel=\"noopener\">Conditions g\u00e9n\u00e9rales<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_11 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/tinyurl.com\/3pyytrby\" target=\"_blank\" rel=\"noopener\">Contact <\/a><\/p>\n<p><a href=\"https:\/\/forms.gle\/Ro4jHjdo1ZBiRTVZ9\" target=\"_blank\" rel=\"noopener\">R\u00e9server<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/instagram.com\/homefamilylanguage\" target=\"_blank\" rel=\"noopener\">Instagram<\/a><\/p>\n<p><a href=\"https:\/\/www.google.com\/search?q=home+family+language+tenerife+rese%C3%B1as\" target=\"_blank\" rel=\"noopener\">Google <\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_12 et_pb_column et_pb_column_1_5 et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_5 et_pb_row et_block_row\">\n<div class=\"et_pb_column_13 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" style=\"text-align: center;\">\u00a9 2026 Home Family Language \u00b7 Patricia et Fran \u00b7 Tenerife, \u00celes Canaries, Espagne<br \/><strong><\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4041","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>POLITIQUE DE CONFIDENTIALIT\u00c9 - Home Family Language<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/homefamilylanguage.com\/fr\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POLITIQUE DE CONFIDENTIALIT\u00c9 - Home Family Language\" \/>\n<meta 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